Terms and Conditions

Refund / Exchange information

Baby Birds are happy to offer refunds if goods are returned in the original packaging and the condition they were received, within 14 days of delivery - although the return carriage is payable by our customers. Baby Birds are happy to arrange collection and deduct the carriage cost from your refund.
 We offer a full 12 month warranty on all our products. Baby Birds arrange the first collection free of charge. If you miss the collection there is a charge of £15 per collection missed so please provide a suitable time and location. Where an item has to be returned to the manufacturer for inspection/repair (either under warranty or chargeable) Baby Birds is not liable to provide the customer with a loan item.

'Facebook Like' Coupon Code terms and conditions

STEP 1: Like us on Facebook, enter your email address to receive your DISCOUNT VIA EMAIL! STEP 2: Visit us at www.babybirds.co.uk and add your items to basket. STEP 3: At the checkout, enter the voucher code above into the coupon code box at checkout STEP 4: This voucher code entitles you to 5% off ALL orders on www.babybirds.co.uk* STEP 5: Simply wait for your item(s) to arrive and enjoy!

* discount cannot be used in conjunction with any other offer unless stated otherwise. This offer cannot be used in conjunction with our Payment Plan options.