Terms and Conditions

Refund / Exchange information

Baby Birds are happy to offer refunds if goods are returned in the original packaging and the condition they were received, within 14 days of delivery - although the return carriage is payable by our customers. Baby Birds are happy to arrange collection and deduct the carriage cost from your refund.
 We offer a full 12 month warranty on all prams and furniture. Other warranty periods are dependent on the manufacturer. Baby Birds arrange the first collection free of charge. If you miss the collection there is a charge of £15 per collection missed so please provide a suitable time and location. Where an item has to be returned to the manufacturer for inspection/repair (either under warranty or chargeable), Baby Birds is not liable to provide the customer with a loan item.

'Facebook Like' Coupon Code terms and conditions

STEP 1: Like us on Facebook, enter your email address to receive your DISCOUNT VIA EMAIL! STEP 2: Visit us at www.babybirds.co.uk and add your items to basket. STEP 3: At the checkout, enter the voucher code above into the coupon code box at checkout STEP 4: This voucher code entitles you to 5% off ALL orders on www.babybirds.co.uk* STEP 5: Simply wait for your item(s) to arrive and enjoy!

* discount cannot be used in conjunction with any other offer unless stated otherwise. This offer cannot be used in conjunction with our Payment Plan options.