Terms and Conditions

Refund / Exchange Information

Baby Birds are happy to offer refunds if goods are returned in the original packaging and the condition they were received, within 14 days of delivery - although the return carriage is payable by our customers. Baby Birds are happy to arrange collection and deduct the carriage cost from your refund.
 We offer a full 12 month warranty on all prams and furniture. Other warranty periods are dependent on the manufacturer. Baby Birds arrange the first collection free of charge. If you miss the collection there is a charge of £15 per collection missed so please provide a suitable time and location. Where an item has to be returned to the manufacturer for inspection/repair (either under warranty or chargeable), Baby Birds is not liable to provide the customer with a loan item.

Coupon Code Terms and Conditions

Any current promotional offers are only valid for customers inside of the UK mainland. All coupon codes provided by Baby Birds will only be valid for orders above £50.